❓ Frequently Asked Questions (FAQ)
Everything You Need to Know About Weight Wise EU
We want your experience with Weight Wise EU to be simple, transparent, and effective. Below are the most common questions our customers ask before and after purchasing.
If you don’t find your answer here, our support team is happy to help at 📧 info@weightwiseeu.com.
🧴 Products & Usage
Q: Are Weight Wise EU products safe?
✅ Yes. All our products are manufactured in certified EU facilities using natural, plant-based ingredients. They are non-GMO, vegan-friendly, and free from harmful chemicals or artificial fillers.
Q: How do I use the Weight Wise Slim Capsules?
Take 2 capsules daily with a glass of water — ideally before meals. Combine with a balanced diet and regular activity for best results.
Q: Can I use more than one product together?
Yes! Our products are designed to work synergistically. For example:
Use Slim Capsules + Detox Tea for fat-burning and cleansing
Add Meal Replacement Shakes for calorie control
Include Metabolic Drops for enhanced results
Q: How soon will I see results?
Most customers notice visible changes in 2–4 weeks when using products consistently alongside a balanced diet and hydration.
Q: Do I need to follow a strict diet?
No strict diet is required! However, for best results, we recommend healthy eating, adequate water intake, and light physical activity.
Q: Are there any side effects?
Our products are made from natural ingredients and are well-tolerated. If you have specific medical conditions or are taking medication, consult your doctor before use.
🌿 Ingredients & Quality
Q: Are your ingredients natural?
Yes — we use only high-quality, plant-based ingredients sourced from trusted suppliers and tested for purity.
Q: Are your products suitable for vegetarians or vegans?
Yes, all Weight Wise EU products are 100% vegan-friendly and cruelty-free.
Q: Where are your products made?
All our supplements are formulated and manufactured in Europe, under strict EU quality and safety regulations.
💳 Orders & Payments
Q: How can I place an order?
You can order directly from our website. Simply browse our shop, add your products to the cart, and complete checkout securely.
Q: What payment methods do you accept?
We accept credit/debit cards, PayPal, and secure online banking. All transactions are encrypted and protected.
Q: Will I receive a confirmation email?
Yes, once your order is placed, you’ll receive an email confirmation with your order details.
🚚 Shipping & Delivery
Q: How long does delivery take?
Standard delivery takes 2–5 business days within the EU. Express options are available in select countries.
Q: Can I track my order?
Yes! Once your order ships, we’ll email you a tracking number to follow your package online.
Q: Do you ship outside the EU?
Currently, we ship to EU countries only, but we’re working to expand internationally soon.
🔄 Returns & Refunds
Q: What if my package arrives damaged or incorrect?
Contact us immediately at info@weightwiseeu.com with your order number and a photo of the issue. We’ll send a replacement or issue a refund.
Q: Do you offer a money-back guarantee?
Yes — we offer a 100% Satisfaction Guarantee. If you’re not happy with your purchase, contact us within 30 days for a refund or exchange.
💬 Customer Support
Q: How can I contact customer service?
You can reach us anytime at:
📧 info@weightwiseeu.com
🕘 Monday – Friday, 9 AM – 6 PM (CET)